We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following information:
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you
by email, phone, or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which is placed on your computer’s hard drive. The cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee may be payable. If you would like a copy of the information held on you please write to us.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.
Data Privacy Notice for Clients & Suppliers
Mr Matthew Ltd ("We") are committed to protecting and respecting your privacy.
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
The rules on processing of personal data are set out in the General Data Protection Regulation (the “GDPR”).
Data controller - A controller determines the purposes and means of processing personal data.
Data processor - A processor is responsible for processing personal data on behalf of a controller.
Data subject – Natural person
Categories of data: Personal data and special categories of personal data
Personal data - The GDPR applies to ‘personal data’ meaning any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier (as explained in Article 6 of GDPR). For example name, passport number, home address or private email address. Online identifiers include IP addresses and cookies.
Special categories personal data - The GDPR refers to sensitive personal data as ‘special categories of personal data’ (as explained in Article 9 of GDPR). The special categories specifically include genetic data, and biometric data where processed to uniquely identify an individual. Other examples include racial and ethnic origin, sexual orientation, health data, trade union membership, political opinions, religious or philosophical beliefs.
Processing - means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
Third party - means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.
Who are we?
Mr Matthew Ltd is the data controller. This means we decide how your personal data is processed and for what purposes. Our contact details are: Mr Matthew Ltd, Units 10/11 Maylite Trading Estate, Martley, Worcestershire, WR6 6PQ. For all data matters contact Matilda Swabey at this address.
The purpose(s) of processing your personal data
We use your personal data for the following purposes: To process personal information to enable us to buy, sell, promote and advertise our products and services; maintain our own accounts and records; to inform individuals of news, events or activities.
Description of processing:
The following is a broad description of the way this organisation/data controller processes personal information. To understand how your own personal information is processed you may need to refer to any personal communications you have received, check any privacy notices the organisation has provided or contact the organisation to ask about your personal circumstances.
You may give us information about you by filling in forms on our site www.mrmatthew.co.uk or by corresponding with us by phone, email or otherwise. This includes information you provide when you register to use our site, subscribe to our service, enter a competition, promotion or survey, and when you report a problem with our site.
The categories of personal data concerned
With reference to the categories of personal data described in the definitions section, we may process the following categories of your data:
lifestyle and social circumstances
education and employment details
goods and services
We have obtained your personal data from you contacting us either through our website, or by email or telephone when you have contacted us with a view to you buying from us, or selling to us. In the case of potential suppliers we may find your details online and contact you.
What is our legal basis for processing your personal data?
Personal data (article 6 of GDPR)
Our lawful basis for processing your general personal data may be one or more of the following:
Consent of the data subject;
You have actively consented with a positive opt-in. We maintain a record of your consent.
Processing necessary for the performance of a contract with the data subject or to take steps to enter into a contract
We have a contract with the individual and we need to process their personal data to comply with our obligations under the contract.
We haven’t yet got a contract with the individual, but they have asked us to do something as a first step (eg provide a quote or make an offer to purchase something) and we need to process their personal data to do what they ask.
Processing necessary for compliance with a legal obligation
- An employer needs to process personal data to comply with its legal obligation to disclose employee salary details to HMRC. The employer can point to the HMRC website where the requirements are set out to demonstrate this obligation. In this situation it is not necessary to cite each specific piece of legislation.
- A court order may require you to process personal data for a particular purpose and this also qualifies as a legal obligation.
- For instance the company has a legal requirement to record and notify HMRC of all sales under the EC Sales list.
Processing necessary to protect the vital interests of a data subject or another person
An individual is admitted to the A & E department of a hospital with life-threatening injuries following a serious accident at work. The disclosure to the hospital of the individual’s medical history is necessary in order to protect his/her vital interests.
Processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller
Processing necessary for the purposes of the legitimate interests of the data controller or a third party, except where such interests are overridden by the interests or fundamental rights or freedoms of the data subject
- We have a legitimate interest in marketing our goods to existing customers to increase sales’.
The GDPR does not have an exhaustive list of what purposes are likely to constitute a legitimate interest. However, the recitals do say the following purposes constitute a legitimate interest:
ensuring network and information security; or
Indicating possible criminal acts or threats to public security.
Therefore, if you are processing for one of these purposes you may have less work to do to show that the legitimate interests basis applies.
The recitals also say that the following activities may indicate a legitimate interest:
processing employee or client data;
direct marketing; or
Administrative transfers within a group of companies.
Special categories of personal data (article 9 of GDPR)
Our lawful basis for processing your special categories of data:
Explicit consent of the data subject
Processing necessary for carrying out obligations under employment, social security or social protection law, or a collective agreement
Processing necessary to protect the vital interests of a data subject or another individual where the data subject is physically or legally incapable of giving consent
Processing carried out by a not-for-profit body with a political, philosophical, religious or trade union aim provided that the processing relates only to members or former members (or those who have regular contact with it in connection with those purposes); and there is no disclosure to a third party without consent
Processing relates to personal data manifestly made public by the data subject
Processing necessary for the establishment, exercise or defence of legal claims or where courts are acting in their judicial capacity
Processing necessary for reasons of substantial public interest on the basis of EU or Member State law
Processing necessary for reasons of preventative or occupational medicine, for assessing the working capacity of an employee, medical diagnosis, the provision of health or social care or treatment or management of health or social care systems and services on the basis of EU or Member State law or a contract with a health professional
Processing necessary for the reasons of public interest in the area of public health
Processing necessary for archiving purposes in the public interest, or scientific and historical research purposes or statistical purposes
Sharing your personal data
Your personal data will be treated as strictly confidential, and will be shared only with appropriate recipients, required to fulfil our contract with you or our legal responsibilities, for example delivery companies; or HMRC for taxation purposes.
How long do we keep your personal data?
We keep your personal data for no longer than reasonably necessary, such as for a period of 7 years in order to fulfil any legal duties for financial or legal record keeping. Examples include: in case of any legal claims/complaints; for safeguarding purposes etc.
Providing us with your personal data
You are under no statutory or contractual requirement or obligation to provide us with your personal data. But failure to do so may have the following consequences: we may be unable to fulfil our contract with you (for example, if you do not provide your address we may not be able to arrange a collection or a delivery to you.)
Your rights and your personal data
Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data:
The right to request a copy of the personal data which we hold about you;
The right to request that we correct any personal data if it is found to be inaccurate or out of date;
The right to request your personal data is erased where it is no longer necessary to retain such data;
The right to withdraw your consent to the processing at any time, WHERE CONSENT WAS YOUR LAWFUL BASIS FOR PROCESSING THE DATA;
The right to request that we provide you with your personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), (where applicable i.e. where the processing is based on consent or is necessary for the performance of a contract with the data subject and where the data controller processes the data by automated means);
The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;
The right to object to the processing of personal data, (where applicable i.e. where processing is based on legitimate interests (or the performance of a task in the public interest/exercise of official authority); direct marketing and processing for the purposes of scientific/historical research and statistics).
Transfer of Data Abroad
We do not transfer personal data outside the eea.
Automated Decision Making
We do not use any form of automated decision making in our business.
If we wish to use your personal data for a new purpose, not covered by this Data Privacy Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions.
How to make a complaint
To exercise all relevant rights, queries or complaints please in the first instance contact Matilda Swabey, Mr Matthew Ltd, Units 10/11 Maylite Trading Estate, Martley, Worcestershire, WR6 6PQ
If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the Information Commissioners Officeon 03031231113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England.
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Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.
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